About Pershore Motor Group

Pershore Motor Group in Worcestershire is your local, specialist dealership. We sell a wide range of approved used cars from Ford, Audi, Jaguar, BMW, Mercedes-Benz and many other manufacturers.

Every Approved Used vehicle has been inspected and passed our strict checks before joining our listings. This confirms the quality and reliability of any car you choose.

Our two locations in Pershore and Evesham are within 15 minutes of each other, giving you the opportunity to search through a much wider range of cars. We are also a short distance from junction seven of the M5, easy to reach from Worcester, Cheltenham and Birmingham. Contact us in advance to arrange a chat or a vehicle viewing at a convenient date and time.

Pershore Car Sales

To give our customers the best possible experience we offer a wide choice of cars and finance options. Our team is specially trained to assist you with car finance, and will support you in getting the best deal. All our staff have to pass their Specialist Automotive Finance exams in order to advise customers. We partner with finance providers that can offer competitively low rates and can help motorists with less favourable credit scores.

Once you have decided on your next model, it may be possible to sell your current car directly to us. We value vehicles for free, and could make an offer to purchase yours. The value can also be put towards another car in part exchange – talk to us for more details.

Stay confident on the road by taking advantage of our aftersales services, keeping your vehicle in excellent condition. For MOT, servicing, repairs and parts make Pershore Service Centre your first choice.

Visit Pershore Motor Group today to search for the ideal vehicle. Give us a call during our opening hours, email our sales team, or find us on Facebook.

Prestige Trade Sales Limited T/A Pershore Motor Group is authorised and regulated by the Financial Conduct Authority, FRN: 663743. All finance is subject to status and income. Written quotation on request. we act as a credit broker, not a lender. We work with a number of carefully selected credit providers who may be able to offer your finance for your purchase. We are only able to offer finance products from these providers.

It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should follow our complaints procedure outlined below. If we are unable to resolve your complaint satisfactorily you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at www.financial-ombudsman.org.uk.

Used Cars Pershore

Legal Company Information

Pershore Motor Group is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 663743.

Pershore Motor Group is a trading name of Prestige Trade Sales.

You can check this on the FCA Consumer Credit Register or by contacting the FCA directly on 0300 500 8082

What products do we offer?

Pershore Motor Group offer products and services from a range of Finance and Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place.

We are a commission and fee based organisation which means that we receive commission and fee payments for business introductions and providing our services.

We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. Please note all vehicle sales are subject to a £149 admin fee.

Which service will we provide for you?

Our Finance Services:

For the provision of finance, Pershore Motor Group is authorised and regulated by the Financial Conduct Authority, firm reference number FRN663743 and are permitted to advise on and arrange consumer credit contracts.

As an FCA regulated credit broker, we can introduce you to a limited number of lenders and leasing companies (a list is available on request) who may be able to help you finance your vehicle purchase or provide vehicle leasing solutions.

This group of lenders and leasing companies provides us with a range of products which may be suitable for your vehicle purchase or leasing requirements.

We will explain the key features of those products to you and make a recommendation based on affordability which is suitable for your demands and needs at the time it is made.

We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate.

We may receive a commission payment (s) or other benefits from finance providers should you decide to enter into a finance agreement with them via us.

If you are not happy with the service you have received from us, how do you complain?

Here at Pershore Motor Group we are dedicated to ensuring that our customers experience in dealing with us is the best they can expect, however sometimes mistakes happen and things sometimes do not go to plan, and for this reason it is important that a client has the opportunity to inform us of what has gone wrong so that we may correct any issues or discuss the matter in full with all parties.

Step 1; If you feel that a part of our service has not been as you would have expected, please contact the Manager of the local department you are dealing with, outlining your complaint and request a resolution, they will acknowledge your complaint within 3 days and respond with 15 days with further information.

To help us to deal with your complaint we will need certain information from you:

  • Your name and address in full
  • Your telephone numbers and email addresses
  • The name of the team/staff members you have been dealing with
  • Details of any vehicle concerned along with reference or Registration numbers
  • Copies of any specific documents being discussed or referred to
  • Full details of the issues or complaint that you have with our service or team member
  • An indication of your preferred outcome of the complaint procedure

If the complaint is regarding our Pershore Sales Department please contact in the first instance;

Ash Potter - Sales Manager
79, High Street
WR10 1EX

If the complaint is regarding our Evesham Sales Department please contact in the first instance;

Lance Tyrrill - Sales Manager
Unit 5, Orleans Close
Davies Road
WR11 2FP

If the complaint is regarding The Service Centre in Pershore, please contact in the first instance;

Adam Mansbridge - Aftersales Manager
Cherry Orchard
WR10 1EL

Step 2; If you are not satisfied with the response, you should escalate by outlining your complaint in writing to our General Sales Manager, Andy Mullins who will acknowledge your complaint within 3 days, conduct an investigation and ensure you have a full written response within 15 days.

Please contact Andy Mullins via email at complaints@pershoremotorgroup.co.uk or via our head office at:

Unit 5, Orleans Close
Davies Road
WR11 2FP

Step 3;If you remain dissatisfied with the response, you can appeal any decisions made by writing to our Managing Director, Daniel Wilkinson, outlining the nature of your complaint and they will in turn conduct their own investigation into the complaint, again acknowledging your appeal within 3 days and providing a final written response within 15 days.

To appeal a decision, please contact

Daniel Wilkinson – Managing Director
79, High Street
WR10 1EX

Step 4; Should you remain dissatisfied with the final outcome, having exhausted our complaints procedure, you may present the complaint to The Motor Ombudsman, a scheme we are members of, for independent investigation.

Information about their procedures and contact details can be found by following this link; https://www.themotorombudsman.org/consumers/make-a-complaint

Please note all our calls are recorded.